At EduGeniusPath.com, all of our products are virtual and downloadable, designed to provide immediate access to educational content and resources. As such, no physical items will be shipped to you. This policy outlines the procedures for accessing and downloading the products purchased on our platform.
1. Delivery Method
Upon completing your purchase, you will receive an email confirmation containing a download link for the product(s) you have purchased. The email will be sent to the address you provided during the checkout process.
2. Accessing Your Products
- Immediate Access: Your downloadable product will be available immediately after purchase. Simply click the provided link in your confirmation email or access the download directly from your account on our website.
- Account Downloads: If you created an account during your purchase, you can log in at any time to re-download your products from your order history.
3. Download Limits
- Download Availability: The download link provided will be available for a limited time, typically 30 days, unless otherwise specified.
- Download Attempts: You may have a limited number of download attempts, which will be specified during your purchase. If you experience issues or need additional attempts, please contact our support team.
4. Issues with Accessing Downloads
If you encounter any issues with accessing or downloading your purchased products, please contact our customer support at contact@edugeniuspath.com. We are committed to ensuring you receive the products you’ve purchased in a timely and accessible manner.
5. Refunds and Cancellations
Please refer to our Refund Policy for detailed information on refunds, cancellations, and returns for virtual and downloadable products.
6. Contact Us
For any questions or concerns about your downloadable products, please reach out to our customer support team at contact@edugeniuspath.com.